Simba is great for longitudinal and pulse-check surveys. These surveys are short, generally less than 20 questions, and repeatable. We find that this style of survey is great for sentiment analysis and getting real, direct data on change over time. It’s also a good fit  for market research and collecting information from distributed teams.Impact organizations often have long surveys, since they currently don’t have direct community outreach. We have methods for managing longer surveys (e.g. question randomization) to consolidate them for ease of delivery over Simba. Shorter surveys have higher completion rates, no matter what the delivery method!

We specialize in the needs of "impact organizations," defined as organizations with a primary goal of positive social or environmental impact. These can be organizations like nonprofits, social enterprises, or governments. We do not and will never sell ads or sell the data we collect.

Yes! We use AI to conduct tasks like coding for sentiment analysis or voice memo transcription - simple, repeatable tasks that would normally be done by a human. In fact, AI is more likely to execute these kinds of tasks reliably and without mistakes than human operators, because it is not prone to human error from things like fatigue or inconsistent training.

We consistently cross-check our AI outputs to make sure they are in line with what we would expect from manual review. We don't see AI as a replacement for human judgement.

While we focus on offering our subscription product, we take customer feedback very seriously and build our backlog based on their feedback. We also offer consulting packages to help with data strategy and related things. That said, our core focus is helping with data collection and analysis, and building tech that facilitates this.

The international development sector is huge - Americans alone donate about $500 billion annually to nonprofits. We charge organizations in this sector a subscription fee for using our service.

As a for-profit social enterprise, we balance positive social impact with profitability, and believe it’s important to be self-sustaining in order to ensure we’re creating value and can scale our impact over time.